BRANDS

Returns and Exchanges

Exchanges and returns

There are different procedures for making returns or exchanges:

  • a) Change: substitution of one article for another
  • b) Refund: there are two types of refunds:
    1.      1- Those that originate due to a defect or lack in the article.
    2.      2- Those that originate from a personal decision of the client, which will be called returns for withdrawal. All items to be returned must be in their original packaging in the same condition in which it was sent.

* ORDERS DELIVERED IN SPAIN-PENINSULA AND BALEARIC ISLANDS:

Changes or returns requested through the online store:

Conditions: the exchange or return process (both returns due to defect or lack and returns due to withdrawal) must begin within 30 calendar days after receipt of the order.

Cost: changes or returns made through the online store have no cost to the customer when it comes to return due to defect or lack. In case of returns for withdrawal, the customer must bear the shipping costs for the return to our store.

PRACTICAL SHOOTER will reimburse the client the corresponding amount within 14 calendar days from receipt of the notification under the conditions described above. The return will be made by the same means of payment with which it was paid.

* ORDERS DELIVERED IN THE CANARY ISLANDS, CEUTA OR MELILLA AND TERRITORY OUTSIDE THE EUROPEAN UNION

Changes or returns requested through the online store:

Changes are not allowed through the online store.

Returns will be made through the online store as follows:

Conditions: the return process must begin within 30 calendar days after receipt of the order.

Cost: The customer will be responsible for the shipping costs of the items to be returned, as well as the corresponding customs costs.

Procedure: The customer must send the items they want to be returned to: PRACTICAL SHOOTER, calle Ceferino Rodriguez 10, 28029 Madrid (Spain), by the means of transportation they choose. Cash shipments are not accepted.

PRACTICAL SHOOTER will reimburse the client the corresponding amount within 14 calendar days from receipt of the items. The return will be made by the same means of payment with which it was paid.

* ORDERS DELIVERED WITHIN THE EUROPEAN UNION:

Changes or returns requested through the online store:

Conditions: the exchange or return process (both returns due to defect or lack and returns due to withdrawal) must begin within 30 calendar days after receipt of the order.

Cost: changes or returns made through the online store have no cost to the customer when it comes to return due to defect or lack.

In case of returns due to withdrawal, the customer must bear the shipping costs for the return to our store.

PRACTICAL SHOOTER will reimburse the client the corresponding amount within 14 calendar days from receipt of the notification under the conditions described above. The return will be made by the same means of payment with which it was paid.